Our volunteers come from all walks of life, with one thing in common, we all identify as Lesbian, Gay, Bisexual and/or Transgender and want to give something back to our community.

Our volunteers deliver a range of services, including a telephone and online listening service, peer support groups, and training.  Here’s what three of our volunteers said about what volunteering is like for them!


I became a volunteer in 2013 and my role involves taking helpline calls and online chats and I also co-facilitate one of our peer support groups.  There is something very special in giving your time to lighten the burden of others.  Sometimes we are the only people our callers trust, to tell us how they really feel, and there is a huge dignity conferred on us.


I’ve had a lot of support from my friends in LGBT community and this was my way of giving something back and being an ear for those who need it when there’s no one else.

To hear someone say something like “Thank you, you’ve really helped!” as we say our goodbyes on the one is the most intense and heart warming feelings you’ll ever get.  To know you made is difference is incredible.


I started with the Cork helpline last year.  I found the training really good, it was a great way to meet other local LGBT people interested in working together and to learn more about LGBT issues.  I’ve been lucky that I’ve had a lot of support in my life but I know a lot of other people don’t, so it’s good to be able to be that support for other people.  Also it’s nice getting to know the other volunteers, they’re really great people and I’ve made some good friends from the training.